Effective Date: January 01, 2026
1. Introduction
A&E Doors and Windows (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, request a quote, call or text us, or otherwise interact with our services.
If you have any questions regarding this Privacy Policy or our data practices, please contact us using the information below.
A&E Doors and Windows
📍 8023 West 21st Court
Hialeah, FL 33016
📞 (786) 450-8428
2. Information We Collect
a. Information You Provide to Us
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number (mobile or landline)
- Physical address
- Project details, service requests, or quote inquiries
- Messages submitted through forms, SMS, chat, or phone calls
b. Automatically Collected Information
When you visit our website, we may automatically collect certain information such as:
- IP address
- Browser type and device information
- Pages visited and interaction data
- Date and time of visits
3. How We Use Your Information
We use the information collected for purposes including:
- Providing and managing our services
- Responding to inquiries, quotes, and service requests
- Communicating with you via phone, email, or SMS
- Improving website functionality and user experience
- Sending promotional or marketing communications (only with consent)
- Complying with legal and regulatory obligations
4. SMS & Communication Consent (Important)
By submitting your phone number through our website, forms, funnels, or other communication channels, you expressly consent to receive communications from A&E Doors and Windows, including:
- Phone calls
- SMS / text messages
- Appointment confirmations
- Service updates
- Marketing or promotional messages (if opted in)
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message or by contacting us directly.
Consent to receive SMS messages is not a condition of purchase.
5. Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Mobile information collected (including phone numbers) is used solely for communication related to our services, appointments, estimates, and customer support, except as required by law or to provide requested services.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Analyze website traffic and performance
- Improve user experience
- Support marketing and advertising efforts
Cookies may be placed by us or by third-party services such as analytics or advertising providers. You may choose to disable cookies through your browser settings; however, some website features may not function properly.
7. Sharing Your Information
We do not sell your personal information.
We may share information with:
- Service Providers: Hosting providers, CRM systems, communication platforms, analytics tools, and payment processors
- Legal Authorities: When required by law, subpoena, or legal process
- Business Transfers: In the event of a merger, acquisition, or sale of assets
8. Your Privacy Rights
Depending on your location, you may have rights including:
- Accessing your personal data
- Requesting correction or deletion
- Opting out of marketing communications
- Limiting use of sensitive personal information
To exercise these rights, please contact us at (786) 450-8428 or via the contact form on our website.
9. Data Security & Handling
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect data, no method of transmission or storage is 100% secure.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external sites. We encourage users to review their privacy policies independently.
11. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When updates occur, the “Effective Date” at the top of this page will be revised. Continued use of our website constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
A&E Doors and Windows
📍 8023 West 21st Court
Hialeah, FL 33016
📞 (786) 450-8428
